Last updated: November 13, 2025
At Comme des Garçons, we strive to deliver your order quickly and securely. Please review our shipping policy for details on processing times, shipping options, and delivery expectations.
1. Order Processing
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
During peak seasons or special releases, processing times may be slightly longer.
2. Shipping Rates and Delivery Estimates
Shipping charges are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 10–20 business days (depending on destination)
Delivery times may vary due to carrier delays, customs processing, or circumstances beyond our control.
3. Order Tracking
Once your order ships, you will receive an email with a tracking number.
You can track your package directly through the carrier’s website for the most up-to-date information.
4. Shipping Destinations
We currently ship to most countries worldwide.
If your country is not listed at checkout, please contact our support team at support@cdgcdg.site for assistance.
5. Customs, Duties, and Taxes
For international orders, customs fees, import taxes, or duties may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.
6. Lost or Damaged Packages
We are not responsible for packages lost or damaged during transit.
If your order arrives damaged, please contact the shipping carrier to file a claim. Our support team can assist you if needed.
7. Incorrect Address Information
Please ensure your shipping address is correct when placing your order.
Orders returned due to incorrect or incomplete addresses may incur additional shipping charges to resend.
8. Contact Us
For any questions regarding shipping, please contact our support team:
Comme des Garçons
1832 83rd St, Brooklyn, NY 11214, USA
📧 support@cdgcdg.site
📞 +1 (929) 939-2735
🕘 Mon – Fri, 09:00 AM – 6:00 PM